When your customer signs up for a tenancy they can choose products from NFS. Every product available has a points value, they can choose which products they need. When they have finished choosing their products the points are simply add up to see how much they will pay for their package. The weekly cost is added to their rent account and can be covered by UC or Housing Benefit

Often your Housing Officer will talk the customer through their options and will provide NFS with all of the information we need to arrange delivery and installation of the products at a time and date that is convenient for your customer. Click here to see how easy the customer journey is.