We’re sorry if you’ve had problems with our service. We want to know if you are not satisfied and we will do everything we can to sort out your complaint immediately.

You can make a complaint online, by letter, phone or in person. Our contact details are:

Central Administration Team
YHN House
Benton Park Road
Newcastle upon Tyne
NE7 7LX

Phone: 0191 278 8600

Email: yhncomplaints@yhn.org.uk

Complaint Form